mxbaji Privacy Policy

This privacy policy provides a detailed description of how personal information of mxbaji platform users is managed. When you open an account on mxbaji, use our services, or contact us, you are considered to have agreed to the terms of this policy. Please read it carefully.

mxbaji believes that user privacy is a fundamental right. We keep your information secure using industry-standard SSL encryption and safe data management practices. Any information you provide on our platform is given entirely voluntarily, and we use it only for necessary purposes.

1 What Information Is Collected

The following types of information may be collected when you register and use services on mxbaji:

A. Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Preferred username and password
• National ID card or passport details (if required for KYC verification)
• Payment method details (bKash, Nagad, Rocket, or bank account number)

B. Information Collected Automatically

• IP address and device type
• Browser type and operating system
• Date, time, and pages visited when accessing the site
• Gameplay and betting activity logs
• Data collected through cookies and similar tracking technologies

2 Purpose of Using Information

The collected information is used for the following purposes:

Account and Identity Verification

Identity verification is carried out to keep your account secure and prevent unauthorized access. This is essential for the protection of users and for preventing financial fraud.

Processing Financial Transactions

Payment-related information is used to complete deposit and withdrawal transactions and to maintain necessary records. All payment information is transmitted and stored in encrypted form.

Providing Customer Support

Your contact information is used to provide effective support through 24/7 live chat and email. Your account history may be reviewed to resolve issues quickly.

Service Improvement

User experience is analyzed to further improve the mxbaji gaming platform. This includes adding new games, increasing loading speed, and simplifying the interface.

Ensuring Responsible Gaming

Gaming activity data is reviewed to ensure user well-being. Where needed, responsible gaming tools such as deposit limits or self-exclusion options are offered.

3 Cookie Policy

mxbaji uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve the functionality of the site.

Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login sessions, store security tokens, and remember your preferences. Disabling these cookies will prevent the site from working properly.

Analytical Cookies

Analytical cookies are used to understand how users are using the site. This information is collected in aggregated and anonymous form and is not used to identify any individual.

You can control or disable cookies from your browser settings. However, disabling some cookies may limit the functionality of the site.

4 Sharing Information with Third Parties

mxbaji never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared with the following parties in specific circumstances:

Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers. These parties follow their own privacy policies.

Technology Service Providers

A limited amount of information may be shared with technology partners engaged to operate the site. They operate under strict confidentiality agreements.

Legal Obligations

Information may be shared with authorities as required to comply with court orders or applicable law. In such circumstances, we limit ourselves strictly to what is legally required.

Fraud Prevention

If financial fraud or criminal activity is suspected, relevant information may be provided to the concerned authorities. This is done in the interest of protecting all our users.

5 Data Security Measures

mxbaji applies various technical and organizational measures to protect your personal information:

• All data transfers are completed through SSL/TLS encryption
• Sensitive information such as passwords is stored in encrypted hashed form
• Two-factor authentication option is available for account access
• Suspicious activity is automatically detected and blocked
• Regular security audits and penetration testing are conducted
• Limited staff access — only authorized staff can access data
• Data backups are stored on secure, encrypted servers

While we are committed to ensuring the highest level of security, it is not possible for anyone to guarantee 100% security on the internet. We therefore ask you to keep your password confidential and not share it with anyone.

6 Data Retention Period

How long your information is retained depends on the type and purpose of the information:

Account Information

Account-related information will be retained for as long as your account remains active. Even after an account is closed, information may be retained for a set period for legal and regulatory reasons.

Financial Transaction Records

Financial transaction records are retained for the period required under applicable laws and regulations. This serves the purpose of resolving financial disputes and meeting audit requirements.

Customer Service Communications

Records of your conversations with customer support are retained for a reasonable period for service quality improvement and dispute resolution.

7 User Rights

As a user of mxbaji, you have the following rights:

Right to Access Information

You may request to know what information we hold about you. We will provide full details within a reasonable time.

Right to Correct Information

If any of your personal information is incorrect, you may request that it be corrected. This can be done through account settings or via customer support.

Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

Data Portability

You may request a copy of your personal information in a commonly used format.

Opting Out of Marketing Communications

You can inform our support team at any time to stop receiving promotional emails or messages.

Use the contact details below to exercise these rights.

8 Protection of Minors' Information

mxbaji is an adult gaming platform and this site is not intended for anyone under the age of 21. We do not knowingly collect personal information from any minor.

An age verification process is carried out at the time of registration. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you suspect that someone you know is using this platform despite being a minor, please notify our support team.

9 Notice of Policy Changes

mxbaji may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address
• You will be informed of the changes when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

Continued use of the platform after changes are made will be considered as your agreement to the new policy. It is therefore recommended that you review this page regularly.

10 International Data Transfers

Your information may be processed or stored on servers outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place in the destination country and that international data protection standards are being followed.

All third-party service providers who process information on our behalf are required to comply with our security standards and contractual obligations.

11 Contact and Complaint Resolution

If you have any questions or concerns about this privacy policy, or if you wish to make a request regarding your information, please contact us. Our data protection team will endeavor to resolve your matter as quickly as possible.

For more information about this privacy policy, please read our Terms and Conditions, Responsible Gaming and FAQ pages.